Menu

Terms & Conditions

Effective Date: April 1, 2026

1. Introduction

These Terms & Conditions govern your use of the Craft Stroke website and services, including the purchase of stationery products, customized items, and bulk orders.

By using our website, you agree to these terms. If you do not agree, please do not use our services.

2. Products & Services

  • Stationery and art products
  • Customized products (diaries, pens, bottles, kits, etc.)
  • Bulk and corporate orders

Note

We strive to ensure all product details, descriptions, and prices are accurate. However, minor variations may occur.

3. Orders & Acceptance

  • All orders are subject to availability and acceptan
  • We reserve the right to cancel or refuse any order
  • Once an order is confirmed, it cannot be modified without approval

4. Pricing & Payments

  • All prices are listed in INR (₹) unless stated otherwise
  • Prices may change without prior notice
  • Payment terms for bulk/custom orders may vary (advance or partial payment may be required)

5. Shipping & Delivery

  • Delivery timelines may vary based on order type and location
  • Customized and bulk orders may require additional processing time
  • Delays may occur due to external factors beyond our control

6. Customization Policy

  • Customers must provide correct details (logo, text, design, etc.)
  • Once design is approved, changes may not be possible
  • Craft Stroke is not responsible for errors approved by the customer

7. Returns & Refunds

  • Customized products are non-returnable and non-refundable
  • Standard products may be eligible for return only if defective or damaged
  • Issues must be reported within a reasonable time after delivery

8. Contact Us

If you have any questions about this Privacy Policy, contact us:

Phone / WhatsApp

8989255511

Address

34, Mhow Road Jaora Fatak Near Pawan Tour & Travels Ratlam (M.P), 457001